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Kunal Ganglani

Kunal Ganglani

Senior Staff Software Engineer · AI Systems & RAG

Engineering leader & architect — 14 years building AI systems, developer tooling, and platforms that survive production.

  • 📍 Toronto, Canada
  • 🇨🇦 Permanent Resident
  • ● Open to Staff / Principal AI & platform roles
14+years shipping
650K+blog readers
30%faster AI video gen
200Ktx synced / 5 min

Senior Staff Engineer and architect across AI/ML, RAG systems, developer tooling, and high-scale platforms. I build the unglamorous infrastructure that makes AI products reliable in production — GraphRAG pipelines, OpenTelemetry observability, GitHub-API automation, and CI/CD. Microsoft & Salesforce certified, accessibility-first (WCAG/AODA).

Core skills

AI / ML & RAG LLMsRAGGraphRAGLangChainLlamaIndexAzure OpenAIHugging FaceNLPTensorFlowPyTorchPrompt Engineering
Backend GolangPythonNode.jsJavaC# / .NETGraphQLRESTKafkaElasticsearchPostgreSQLMongoDB
Cloud & DevOps AWSGCPAzureDockerKubernetesTerraformHarnessGitHub ActionsCloud BuildCI/CD
Observability & Tooling OpenTelemetryGrafana (Loki/Tempo)PrometheusTraceQLGitHub API automationDeveloper CLIs
Frontend & Accessibility ReactAngularVueReact NativeTypeScriptWCAG / AODA

Experience

Senior Staff Software Engineer · Zealsight (Firework · Bitwave)

Mar 2022 – Present · Toronto, CA
  • Spearheaded Firework’s RAG AI video-generation platform (LLMs, GraphRAG, LangChain, LlamaIndex) and an AI chatbot for Walmart — cut video-generation production time 30%.
  • Built Go/Python developer tooling: GitHub API/Actions automation (PR checks, branch-protection-aware merge pipelines, release automation) and idempotent sync pipelines with drift detection.
  • Instrumented services end-to-end with OpenTelemetry → Grafana Cloud (Tempo); authored TraceQL-metric alerts; migrated CI to Google Cloud Build.
  • Cut release cycles 30% (Harness, GitHub Actions, Terraform); automated PR code-review tooling cut manual review time 15%.
  • Bitwave: a Rust bridge service syncing 200K crypto transactions in 5 minutes with consistency validation; Solidity dApps; WCAG/AODA data flows.
GolangPythonRAGGraphRAGLangChainOTelGrafanaAWSGCPRustKafka

Senior Software Architect · Rise People

Feb 2021 – Mar 2022 · Toronto, CA
  • Unified UX (WCAG / AODA / GDPR) across multiple front-end products.
  • Built a Golang CLI that scaffolds org-standard projects — repo init, templating, CI wiring, SOC 2 compliance — enforcing dev standards automatically.
GolangNode.jsAPIGEETensorFlowMicroservicesRBAC

Senior Software Engineer · Swiggy

May 2019 – Oct 2020 · Bangalore, IN
  • Built Maps “Galileo” geo-visualization (ESRI / ArcGIS) for delivery-boundary detection and an order-cancellation microservice (Apigee).
  • Migrated Angular → React; ran AWS EKS + Flux GitOps; used Databricks for large-scale data processing and ML.
React NativeElasticsearchAWSArcGISDatabricksTerraform

Senior Software Engineer · Barclays

Dec 2017 – Mar 2019 · Pune, IN
  • Built the DSS design-system framework (Angular 5 + React dev-tool components, WCAG) and a React-Native wallet app.
  • Helm/Jenkins pipelines cut release cycles 15%; AWS CDK for infrastructure-as-code.
ReactAngularGolangAWS CDKHelm

Developer Associate · SAP Labs

Nov 2015 – Aug 2017 · Bangalore, IN
  • UI development on SAP HCM (S/4 HANA) and healthcare apps (FHIR & HL7); brought SAP Fiori to WCAG 2.0 / AODA.
  • Selected for SAP’s International Fellowship (Walldorf) — won the intra-preneurship competition and a HANA Cloud innovation award.
SAP Fiori / UI5.NET CoreReactFHIR / HL7

Earlier

Systems Engineer, Infosys · Aug 2014 – Nov 2015 · Pune, IN
Banking/insurance (Australia); marketing-automation distributed systems, A/B testing, ServiceNow. Awarded “Rising Star.”

Front-End Developer, KGTricks Tech · Apr 2011 – Aug 2014 · Remote
Built & grew a tech blog (SEO) +500% traffic — the seed that became kunalganglani.com.

Highlights

  • Author, kunalganglani.com — 650K+ readers on AI engineering (LLMs, RAG, agents). Writing publicly since 2011.
  • SAP International Fellowship (2017) — intra-preneurship winner + HANA Cloud innovation award.
  • Code-for-Charity Hackathon winner, SAP Labs (2016).
  • Rising Star, Infosys (2015) — reusable templates that accelerated delivery 40%.

Education & certifications

B.E., Computer Science (Honours)
Rajiv Gandhi Technical University, India · WES/ECA assessed

PG Diploma, Software Marketing
Annamalai University · English CLB 9 (IELTS)

  • Salesforce Certified JavaScript Developer I
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Solution Developer (MCSD)
  • Microsoft HTML5/CSS3/JS Specialist